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Job Details

Publications Assistant

Location
San Francisco, CA

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Profile

As a Publications Assistant, you are a confident and highly organized self-starter who is able to succeed in a fast-paced environment. You're also a team player who is conscientious, with excellent attention to detail and the ability to manage your own workload and meet competing deadlines.
What you'll do:
Support the in-house editors, Editorial and Publication Managers with their tasks
Assist authors, reviewers, and academic editors by answering queries by email and phone
Operate our online submission system to facilitate the peer review process for the journal
Field questions from scientists, members of the public and the press about the journal
Act as liaison with authors to ready manuscripts for acceptance and publication by the journal
Engage with press processes and social media as required
Assist with the gathering of statistical data (as required)
Maintain and update journal operation process workflows as directed
Troubleshoot routine manuscript issues, providing input on manuscript discussions and escalating issues when appropriate
Undertake special projects as directed by the line manager
What you'll bring:
A university degree or equivalent
Excellent communication skills, written and verbal
Organizational skills, especially the ability to prioritize, meet deadlines and multi-task
Technical proficiencies, knowledge of Excel, Word, file types and file conversions
Experience with online systems or databases
Excellent attention to detail
A collaborative, team player mentality
A ability to maintain a positive and professional customer service attitude
An interest, and preferably experience, in STM or academic publishing
A commitment to the mission of PLOS and to making a positive impact

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