About the Job:
The Publisher Development Specialist
will work closely with a Customer Success Manager and a Sales Director to help support the onboarding and maintenance of LiveIntent’s publisher’s. The Publisher Development Specialist is expected to be a power user of LiveIntent’s platform, reporting platforms and use his or her skills to troubleshoot new and existing clients. This position requires collaborating with multiple departments, attention to detail, providing excellent customer service, a positive professional attitude, and the ability to work in both a team environment and independently.
Serve as a technical resource for troubleshooting and maintenance efforts
Generate regularly scheduled client and team reports
Make recommendations to the account team on client enhancements
Monitor daily, monthly & quarterly client stats.
Suggest improvements to LiveIntent’s platform, systems and process.
Work with senior managers on various departmental initiatives, including reporting, client analysis, and sales efforts.
Work cross functionally with sales engineering, product teams and account teams in order to troubleshoot newsletter templates, ad tags, specific ads and reporting.
Work directly with publishers to help them achieve revenue targets from their newsletter inventory, inclusive of setting CPM floors and allocation of some inventory to Publisher Direct Sold campaigns
1 year(s) experience working in Digital Media
Knowledge of basic HTML a must
Strong proficiency in Excel and the MS Office suite
Extremely detail oriented, organized and process driven
Entrepreneurial spirit and curiosity to learn and succeed
What we offer:
Highly competitive salary
Equity stake in the company
Subsidized gym membership
Health Insurance Coverage
Yoga and Pilates classes
LiveIntent is a people-based marketing technology platform changing the way 2000 of the world’s largest Brands and Publishers think about email.
The LiveIntent platform transforms email from something you send and receive into the simplest, most powerful way to resolve identity and market to people in a mobile-first world. It becomes your superpower, generating a private customer graph that can augment everything from acquisition to attribution while driving incremental product sales and revenue.