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Job Details

Content Publishing Coordinator Academic Programs

Company name
Western Governors University

Salt Lake City, UT

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Position Summary

A publication specialist within Program Development coordinates and oversees the publication of all course and program content for a given college, including course curriculum and assessments. The publication specialist works with a team of data entry specialists to ensure a quality product is released on time, adhering to established publication and quality assurance processes. Additionally, the publication specialist analyzes assessment and course system data in order to help inform system decisions. The publication specialist also participates in the maintenance and implementation of assessment systems.

Job Responsibilities

Coordinates publication projects for multiple colleges through the publication and maintenance teams to publish new content and update existing content, as requested by the college teams, ensuring publication deadlines are met

Responds to student and staff feedback related to programs

Ensures quality assurance processes are undertaken prior to the launch of course enhancements in their respective delivery systems

Gathers and reviews assessment system data and makes recommendations for innovative improvements to the user experience

Works with stakeholders to propose potential solutions based on available data

Assists in the training of team members

Provides training on systems use and publication processes for teams across the department

Creates process and training documentation

Develops and maintains relationships with vendors and internal groups

Tracks and manages system repairs and enhancements

Performs other duties as assigned by management


Required Skills

Strong oral and written communication skills

Proficiency with Microsoft Office programs

Ability to problem solve • Detail-oriented approach

Ability to manage and coordinate multiple projects

Ability to manage vendor relationships

Required Experience

Bachelor’s degree required or in pursuit of degree

Experience managing complex projects

Experience with decision analysis and resolving complicated and in-depth scenarios

Software testing and quality assurance experience preferred • Experience working with software development vendors preferred

Job Location

Salt Lake City, Utah, United States

Company info

Western Governors University
Website :

Company Profile
As a competency-based, student-focused, online, nonprofit university, we do things a bit differently at WGU. From the bottom up, we're designed with students in mind—particularly, the busy, working, adult student who wants to earn a bachelor's or master's degree but for whom a traditional university education simply won't do.WGU has been different since the very beginning. We were designed in 1995 by 19 U.S. governors whose driving goal was to break the mold of traditional higher education and come out on the other side with something new, something innovative: something that harnesses technology to teach in new ways, focuses on measuring learning rather than time, and provides more Americans the opportunity to build their careers and better their lives by finally finishing that bachelor's or master's degree they need to achieve their goals.

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