Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in New York City, NY
View more jobs in New York

Job Details

Publisher Operations Analyst

Company name
Yext

Location
New York City, NY, United States

Employment Type
Full-Time

Industry
Engineering, Publishing

Posted on
Dec 14, 2020

Apply for this job






Profile

Publisher Operations Analyst

at Yext

New York, NY

The ultimate source for official answers about a business online should be the business itself. However, when consumers ask questions on company websites, too often they are left in the dark with wrong answers. Yext (NYSE: YEXT), the Search Experience Cloud, solves this problem by organizing a business's facts so it can provide official answers to consumer questions — wherever people search. Starting with the company website, then extending across search engines and voice assistants, businesses around the world, like Taco Bell, Marriott, and Jaguar Land Rover—as well as organizations like the U.S. State Department—trust Yext to radically improve the search experience on their websites and across the entire search ecosystem.

As part of the Publisher Operations

(“PubOps”) team, your problem solving skills will be put to the test in a dynamic, fast-paced environment where no two days are alike. You will be responsible for using your technical acumen and critical communication skills to investigate and resolve escalated issues on your assigned publishers. Along the way, you will query and analyze large sets of data, write scripts to automate manual tasks and generate error alerts, and manage relationships with publisher contacts.

What You’ll Do

Investigate and resolve escalated issues with publisher integrations

Communicate technical details and business impacts of known publisher problems to both engineering teams and non-technical client teams

Identify new publisher issues proactively by writing SQL queries and Python scripts to build automated alerts or ad-hoc reports from databases

Lead new publishers integrations by tracking issues and managing timelines with publisher contacts

Manage operational relationships with publishers by communicating open issues and spearheading support for new features

Liaise with Business Development, Client Services, Product, Engineering, and Operations teams to provide knowledge in publisher-specific features and functionalities

What You Have

BA/BS in engineering or related technical field

0-2 years of work experience in an engineering or highly technical role

Outstanding problem-solving and strategic-thinking skills

Great interpersonal and communication skills

Curiosity and eagerness to learn fast on the job

Ability to manage competing priorities

Solid experience in analyzing data through spreadsheets (Excel) and/or databases (SQL)

Basic experience writing scripts to iterate tasks or manipulate data

Familiarity with APIs a plus!

Yext is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or nonbinary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-JP1

Company info

Yext
Website : http://www.yext.com/

Similar Jobs:
Manager, Sales Planning
Location : Manhattan, NY
Your role in helping us shape the future: U.S. News & World Report is hiring a Manager, Sales Strategy focused on partnering with the sales team to grow our direct advertising business. Reporting into the Director, Sales Strate...
Regulatory Affairs Publishing Associate I
Location : Parsippany, NJ
Date: Jun 28, 2022 Location: Parsippany, New Jersey, US, 07054 Company: Teva Pharmaceuticals Who are we? Teva is a global pharmaceutical leader and the world's largest generic medicines producer, committed to improving health and ...
SUMMARY:\u00A0 The Grand Central Publishing Art department is seeking to hire an Associate Art Director who will be responsible for designing jackets and art directing.\u00A0Grand Central Publishing reaches a diverse audience thro...
EmploymentCrossing provides an excellent service. I have recommended the website to many people..
Laurie H - Dallas, TX
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
PublishingCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
PublishingCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2022 PublishingCrossing - All rights reserved. 168 192