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Key Account Representative

Location
Scarsdale, NY

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u003Cdivu003Eu003Cdiv class=job_description\u003Enu003Cdivu003Eu003Cfontu003EThe primary goal of the Key Account Representative is to learn the business functions and to acquire the requisite skills that will be needed to perform in the position of Key Account Specialist. Specific Representative tasks are as follows:u003C/fontu003Eu003C/divu003Enu003Cdivu003Eu003Cstrongu003Eu003Cfontu003Eu003C/fontu003Eu003C/strongu003Eu003C/divu003Enu003Col type=1\u003Enu003Cliu003Eu003Cfontu003EAssist Key Account Manager in achieving Fair Count and Revenue Goals by:u003C/fontu003Eu003C/liu003Enu003Cliu003Eu003Cdivu003Eu003Cfontu003EHelping to plan and execute High Revenue Book Fair events to optimize both revenue and customer satisfaction goals. (i.e.; Pre-Fair Visits, Volunteer Training, Directed setups and tear down, Family Event Prep, Teacher Preview, Mid-Fair and Post-Fair Visits).u003C/fontu003Eu003C/divu003Eu003C/liu003Enu003Cliu003Eu003Cdivu003Eu003Cfontu003EBuilding additional event count with second or third Fair bookings.u003C/fontu003Eu003C/divu003Eu003C/liu003Enu003Cliu003Eu003Cfontu003EWork to establish and implement Communication Program in accordance with Key Account guidelines in an effort to develop and maintain an effective working relationship with School Principal, Media Specialist, Teachers, BFC, and parent volunteers. Listen patiently and carefully to customers by demonstrating genuine interest in their ability to be successful.u003C/fontu003Eu003C/liu003Enu003Cliu003Eu003Cfontu003EProvide support in scheduling, coordinating, and conducting Key Account Workshops, Webinars, and remote warehouse events.u003C/fontu003Eu003C/liu003Enu003Cliu003Eu003Cfontu003EDevelop in-depth knowledge and expertise in our product (book knowledge), merchandising, and services in order to offer each customer the best guidance on conducting better events.u003C/fontu003Eu003C/liu003Enu003Cliu003Eu003Cfontu003EMaster the art of Book Talking. Communicate the concept of the Book Talk in schools and encourage and help facilitate implementation.u003C/fontu003Eu003C/liu003Enu003Cliu003Eu003Cfontu003EDevelop a knowledge of the Literary Legacy book gifting program and other Scholastic Book Fair programs, and help communicate and implement these programs as required.u003C/fontu003Eu003C/liu003Enu003Cliu003Enu003Cfontu003EOperate Point of Sale equipment and train BFC and committee members in the use of Easy Scan Equipment. Ensure proper handling of customer financial information. Follow proper procedures in the use of coupons, special offers, etc where applicable. u003C/fontu003EMu003Cfontu003Eaintain accurate financial records in the collection of sales receipts.u003C/fontu003Enu003C/liu003Enu003Cliu003Eu003Cfontu003EResponsible for merchandising of Book Fair products as needed. Ensure that product is organized, displayed, and merchandised according to schematic and restocked in accordance with Key Account guidelines. u003C/fontu003Eu003C/liu003Enu003Cliu003Eu003Cfontu003EAssist customer in preparing restock\paid-orders in accordance with Key Account guidelines and follow-up to ensure that all paid-orders are delivered to customer as promptly as possible.u003C/fontu003Eu003C/liu003Enu003Cliu003Eu003Cfontu003EDevelop proficiency in the use of QR Codes and other technology products available to market and merchandise Book Fair products and services.u003C/fontu003Eu003C/liu003Enu003Cliu003Eu003Cfontu003EDevelop proficiency in marketing and selling Storia\e-book products, and knowledge of the Storia\e-Book product line. u003C/fontu003Eu003C/liu003Enu003Cliu003Eu003Cfontu003EMaintain accurate and up to date sales/ service records of all activity in the Customer Relationship Management software.u003C/fontu003Eu003C/liu003Enu003Cliu003Eu003Cfontu003EAssist Key Account Manager in prospecting and booking new customers.u003C/fontu003Eu003C/liu003Enu003Cliu003Eu003Cfontu003EMaintain regular attendance in accordance with event schedule.u003C/fontu003Eu003C/liu003Enu003Cliu003Eu003Cfontu003ESupport our mission to encourage reading and promote lifelong learning, and demonstrate our values of caring and respect for all people.u003C/fontu003Eu003C/liu003Enu003C/olu003Enu003Cdiv class=job_qualifications\u003Eu003Colu003Enu003Cliu003EHigh school diploma or general education degree (GED) is required, Bachelor degree is preferred.u003C/liu003Enu003Cliu003Eu003Cfontu003EMinimum of two (2) years of successful experience in merchandising, retail or district/ territory sales, event management, personal selling, or customer service is preferred. Demonstrated customer orientation.u003C/fontu003Eu003C/liu003Enu003Cliu003Eu003Cfontu003EProficiency with MS Office software including Word, Excel, and Power Point. Ability to use appropriate technology for position (i.e. handheld computer, phone). Outstanding interpersonal and relationship-building skills - with peers, superiors and customers.u003C/fontu003Eu003C/liu003Enu003Cliu003Eu003Cfontu003EKnowledge of children's literature very desirable, and familiarization with Book Fairs, and school activities helpful.u003C/fontu003Eu003C/liu003Enu003Cliu003Eu003Cfontu003EStrong oral and written communication skills, including presentation skills.u003C/fontu003Eu003C/liu003Enu003Cliu003Eu003Cfontu003EAbility to read and comprehend instructions (either written or oral), correspondence, and memos.u003C/fontu003Eu003C/liu003Enu003Cliu003Eu003Cfontu003EStrong time management and organizational skills.u003C/fontu003Eu003C/liu003Enu003Cliu003Eu003Cfontu003EProfessional business attire and appearance.u003C/fontu003Eu003C/liu003Enu003Cliu003Eu003Cfontu003ECurrent and valid driver's license with good driving record required. Must have reliable transportation.u003C/fontu003Eu003C/liu003Enu003Cliu003Eu003Cfontu003EAbility to lift/carry up to 50 lbs, push/pull cases up to 300 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. u003C/fontu003Eu003C/liu003Enu003Cliu003Eu003Cfontu003EAble to manage a flexible work schedule. Must be able to work 35-40 hours per week. Ability to work approved overtime when required (any overtime must be approved by supervisor). Evening hours as needed. Possible overnight travel, depending on business needs. u003C/fontu003Eu003C/liu003Enu003C/olu003Eu003C/divu003Enu003Cdiv class=bonus_eligibility\u003Eu003C/divu003Enu003C/divu003Eu003C/divu003Eu003Cdivu003Eu003Cdiv class=block generic bid-4633 data-name=custom data-id=4633\u003Eu003Cdiv class=jBlock block_content\u003Eu003Cdiv class=pod\u003Enu003Ch4 aria-describedby=cke_52 title=Rich Text Editor, editor1 aria-label=Rich Text Editor, editor1 role=textbox spellcheck=false tabindex= class=jMsgContentEditable cke_editable cke_editable_inline cke_contents_ltr cke_show_borders\u003Enu003Cstrongu003EEqual Employment Opportunityu003C/strongu003Eu003Cbru003Enu003C/h4u003Enu003Cdiv aria-describedby=cke_98 title=Rich Text Editor, editor2 aria-label=Rich Text Editor, editor2 role=textbox spellcheck=false tabindex= class=jMsgContentEditable cke_editable cke_editable_inline cke_contents_ltr cke_show_borders\u003Enu003Cpu003Eu003Cstrongu003EScholastic is an Equal Opportunity Employeru003C/strongu003E. Our policy is clear: there shall be no discrimination on the basis of race, religion, color, sex, pregnancy, national origin, marital status, sexual orientation, gender identity or expression, age, non-disqualifying physical or mental disability, or status as a disabled veteran or Vietnam veteran.u003C/pu003Enu003Cpu003Eu003Cbru003Eu003C/pu003Enu003Cpu003EThose factors shall not influence the determination of qualifications for a job or other opportunity within the company. Further, all personnel actions (such as compensation, tuition aid, benefits, transfers, promotions, and dismissals, company-sponsored training, social and recreational programs) shall be administered without discrimination. To view the full EOE policy, click u003Ca data-cke-saved-href=****href=****Management,hiringOrganization:{@type:Organization,name:Scholastic},identifier:{@type:PropertyValue,name:Scholastic,value:K8100776},jobLocation:{@type:Place,address:{@type:PostalAddress,addressCountry:US,streetAddress:,addressLocality:Scarsdale,addressRegion:NY,postalCode:10583}}}

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