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Job Details

Institutional Sales Coordinator

Salary
Yes (amount not posted)

Location
Broad Axe, PA

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Aug 09, 2018
Wiley is a provider of content-enabled solutions that improve outcomes in research, education, and professional practice. Our core businesses produce scientific, technical, medial, and scholarly journals, reference works, books, database services, and advertising; professional books, subscription products, certification and training services and online applications and education content and services including integrated online teaching and learning resources for undergraduate and graduate students and lifelong learners. The company's headquarters are located in Hoboken, New Jersey, with operations in the U.S., Europe, Asia, Australia, and Canada. Institutional Sales Coordinator Hoboken, New Jersey Wiley has been revolutionizing the way we share the knowledge of research for years and we want to bring this experience to life for our customers, including libraries, societies, authors, corporations and researchers through meaningful and engaging live, digital, and thought provoking exciting experiences. Wiley is a provider of content-enabled solutions that improve outcomes in research, education, and professional practice. Our Research business produces scientific, technical, medial, and scholarly journals, reference works, books, database services, and advertising. The Sales Coordinator will provide administrative support to sales team to ensure that promotions, stock enhancements and new title information is prepared for key accounts. Main responsibilities: Collate sales information on key customers for both internal reporting purposes and to prepare account managers for customer visits Maintain regular and timely data flow to key customers, particularly those with specific systems requirements Work with account managers to agree promotions with key accounts and provide all necessary supporting data Respond to customer enquiries on pricing, licensing options, invoicing and access issues. Provide standard price quotes and liaise with Sales Support department to ensure swift resolution of customer access issues. For subscription product add customer and product information to standard license templates and license amendments. Create accounts and maintain customer data on Wintouch and create activities on behalf of institutional account managers for action by Sales Support Submit new and renewal non-journal product orders for processing, compile customer usage and consortia holdings reports. Carry out new customer and trial follow up Skills required: Experience with MS Office applications Initiative, creative thinking and strong self-organisation Strong oral and written English skills Good level of numeracy essential along with accuracy and attention to detail People have always been valued at Wiley. We work collaboratively, enjoy what we do and have opportunities to develop throughout our careers. And the rewards are impressive. Which means you can look forward to a competitive salary, paid time off and defined contribution pension/401K scheme. Although we appreciate your interest only those candidates with whom we are interested in interviewing will be contacted. SDL2017

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