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Associate Desktop Support Technician

Location
Carlsbad, CA

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Job Description:
High Moon Studios – Associate Desktop Support Technician 
Great Games Start with Great People!  This is a significant time in our company’s history – and one of the most exciting times to join us! We are seeking an imaginative, skillful, and versatile Associate Desktop Support Technician to join our team in Carlsbad, California. If you want to work with a fun, collaborative team on the world’s most popular game franchises, then this may be the position you’ve been waiting for! 
 
Your Mission:
Professional experience in the IT filed required or appropriate schooling
Strong demonstrated communication skills
Ability to learn new technologies to serve clients
Customer-service oriented
Ability to multi-task and regularly interact with client base
Player Profile: 
Support end users in the maintenance of hardware, software and other systems. 
Troubleshoot issues with equipment like printer, computer and consoles
Install software for end users
May participate in the development of new desktops, servers or applications
May do intranet website updates 
Research unusual bugs or IT issues
Bonus Points: 
VMWare/KVM/Virtualization
NAS/SAN experience
Automated Software Deployment
AD / GPO Administration
Computer Imaging Experience
Configuring network switches (Subnetting / VLANs) 
High Moon Studios
Founded in 2002, High Moon Studios is an award-winning studio developing and contributing on action games such as the Call of Duty franchise, Transformers: Fall of Cybertron, and Transformers: War for Cybertron.  We employ 100 people in Carlsbad, California, a seaside city in San Diego County. 
Our pride is our people and the experiences we have successfully created for our fans. High Moon's talent comprises industry veterans responsible for some of the most successful games ever made. We have award-winning developers, published artists and specialists recognized as among the best in their fields. Our studio has a history of using innovative techniques designed to boost productivity and product quality, which in turn enhances our studio's quality of life.
Apply Now
High Moon Studios – Associate Desktop Support Technician 
Great Games Start with Great People!  This is a significant time in our company’s history – and one of the most exciting times to join us! We are seeking an imaginative, skillful, and versatile Associate Desktop Support Technician to join our team in Carlsbad, California. If you want to work with a fun, collaborative team on the world’s most popular game franchises, then this may be the position you’ve been waiting for! 
Your Mission:
Professional experience in the IT filed required or appropriate schooling
Strong demonstrated communication skills
Ability to learn new technologies to serve clients
Customer-service oriented
Ability to multi-task and regularly interact with client base
Player Profile: 
Support end users in the maintenance of hardware, software and other systems. 
Troubleshoot issues with equipment like printer, computer and consoles
Install software for end users
May participate in the development of new desktops, servers or applications
May do intranet website updates 
Research unusual bugs or IT issues
Bonus Points: 
VMWare/KVM/Virtualization
NAS/SAN experience
Automated Software Deployment
AD / GPO Administration
Computer Imaging Experience
Configuring network switches (Subnetting / VLANs) 
High Moon Studios
Founded in 2002, High Moon Studios is an award-winning studio developing and contributing on action games such as the Call of Duty franchise, Transformers: Fall of Cybertron, and Transformers: War for Cybertron.  We employ 100 people in Carlsbad, California, a seaside city in San Diego County. 
Our pride is our people and the experiences we have successfully created for our fans. High Moon's talent comprises industry veterans responsible for some of the most successful games ever made. We have award-winning developers, published artists and specialists recognized as among the best in their fields. Our studio has a history of using innovative techniques designed to boost productivity and product quality, which in turn enhances our studio's quality of life.
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